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PRIVACY POLICY

Effective Date: August 15, 2024

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Urban Adventure Guides ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with us in other ways.

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1. Information We Collect​

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We may collect the following types of information:

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  • Personal Information: Name, email address, mailing address, phone number, payment information, and other details you provide when making a purchase or signing up for our newsletter.

  • Non-Personal Information: Data collected through cookies, web beacons, and other tracking technologies, such as browser type, IP address, pages viewed, and time spent on our site.

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2. How We Use Your Information​

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We may use your information for the following purposes:

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  • To Process Transactions: To fulfill orders, process payments, and deliver digital products.

  • To Improve Our Website: To analyze site usage and improve user experience.

  • To Communicate with You: To send order confirmations, respond to inquiries, provide updates, and share promotional content if you have opted in to receive such communications.

  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

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3. How We Share Your Information​

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We do not sell, trade, or rent your personal information to third parties. We may share your information with:

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  • Service Providers: Trusted third-party companies that assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.

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4. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.

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5. Data Security

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We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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6. Your Rights and Choices

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You have the right to:

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  • Access and Correct Your Information: You may request access to your personal information and correct any inaccuracies.

  • Opt-Out of Communications: You may opt out of receiving promotional emails by following the unsubscribe link in our emails or by contacting us directly.

  • Request Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us.

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